What's New and news
All the customers
Thank you very much for usually using our route.
They receive infection spread of the new coronavirus, and our company gives a special response as follows about the expiration date of the refund of the embarkation ticket and various coupons.
[4/21 postscript] For the duration before influence of the new coronavirus being settled, I continue the following correspondence.
Friday, March 6, 2020 ...
(1) About the refund of the embarkation ticket
Without when the embarkation ticket that you already purchased is refunded during the period mentioned above, having a refund fee
I accept cancellation.
In addition, when various coupons which are expiration date the period mentioned above are refunded, in the use situation of the coupon
I accept it and refund for remainder number of fares.
(when two pieces have been, e.g., used among six pieces of coupons, I refund the fare for four pieces.)
(2) About the expiration date of various coupons
About various coupons that the period mentioned above is expiration date, I extend a time limit for four weeks from original expiration date.
(the expiration date of the cause extends it e.g. until case, June 27 until May 30.)